IT Support Services, Advanced Network, Computer Services & PC Sales and Managed IT Support Services to individuals and companies in Cape Town, Somerset West, Stellenbosch, Gordon's Bay and Helderberg, South Africa (RSA).
This support service will allow corporate entities to benefit from 21 years Managed Service experience, backed by a team of IT Security Managers offering Vulnerability Assessments and Penetration Testing (VAPT). Our focus on attention to detail and professional customer service makes us one of South Africa’s (RSA) preferred Computer Sales & Services.
Our complete Managed Support Services portfolio will now deliver total management control and security over your infrastructure, allowing you to focus on business development and growth in Cape Town and Helderberg areas.
With our speciality in IT Support Services, we aim to maintain a long-term relationship with our clients, and therefore deliver service of the highest possible level. Our focus is reducing total cost of ownership and maximising benefit by facilitating the offering of multiple business products to the corporate market in Cape Town, Somerset West, Stellenbosch, Gordon's Bay and Helderberg, South Africa (RSA).
We believe that information technology is the nucleus of any business and because optimization of the system is critical to the success of the business, it is our philosophy to maximize the potential of the system, gaining full insight into your needs & workflows and tailoring the infrastructure to derive maximum benefit, by laying the foundation for a total solution framework.
IT Support Services & Computer Services
Our IT Support Offerings include support for Computer (PC), Networking and Server Support, Desktop and Laptop Support, Printers and extend our service to Sales, Installations and Configurations of these services. We offer Software Sales and Installations for products ranging from Operating Systems to Business IT Support Software (ie. Pastel, Office, CRM) and further extend our support service with Secure Web Hosting and Internet Connectivity.
We have support services agreements with various suppliers and vendors, allowing us to provide you with the most cost effective and requirement specific solutions in Cape Town, Somerset West, Stellenbosch, Gordon's Bay and Helderberg, South Africa (RSA). We consult on Infrastructure, Software and Networking deployments and have become a trusted advisor to companies and businesses all over South Africa.
To extend our Computer Support Services & Sales even further, we also offer sales, installations and configurations on Hardware, Software, Servers, Laptops, Desktops, Networking and Printers. Facilitating infrastructure deployments and upgrades for businesses and individuals in the Western Cape.
Remote IT Support Services (South Africa)
Identifying a need for Fast, Secure and Affordable IT Support, Cyber Watchdogs launched its division for this service in 2018 in Cape Town & Helderberg, South Africa.
Quickly gaining traction because of its focus on quality of service and customer care, RemoteDesk has grown from an independent Computer (PC) Support Services to an every day tool to manage corporate infrastructure and deliver solutions for day-to-day operational impact from issues relating to Desktops, Laptops, Servers and Networks.
With an average turn around time for troubleshooting and resolving basic issues being 18 minutes, we pride ourselves in the understanding of customers need for availability of information.
We use Teamviewer for remote access which allows us access to most devices with an internet connection.
We strive in delivering cost effective Computer Support Services, Cape Town & Helderberg, South Africa in a secure and efficient manner.
“Time is money…we save you both”